The first Zune, the Zune 30, couldn't really be distinguished from the other MP3s in the marketplace. If you want to build a respectable music or video collection it's going to cost you big bucks before you have all the content you want at 99 cents per download.
Comparing the prices, you'll realize that the annual subscription fee is only slightly less than the lifetime membership fees. So you get a town in one combo deal when you download your iPhone music and movies there. The first is of course to rip songs from CDs and download music to your Zune.
Various sites run on different engines. But unlike before, you can get music here with a price to pay. Digital Rights Management has a whole slew of limits and limited accesses, such as allowing certain files to play on iPods but not on Creative Zen players or RCA Lyras, and so on.
Make sure that the download speeds are fast. If the site is a good one for download in the first place, you wouldn't need to contact customer support anymore.
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